Terms - Hi-Buy.co.za

Last updated: 5th of August 2025

Who We Are

Hi-Buy.co.za is a South African registered company (Registration No: [ ]) with its principal place of business at [Address]. We are committed to protecting and respecting your privacy in accordance with the Protection of Personal Information Act (POPIA).

Comments

When you leave comments on our blog posts or product pages, we collect:

Your name
Your email address
The content of your comment

We store this information to:

Display your comment on our site
Notify you of follow-up comments or replies

Your email address is never publicly displayed. We retain comments and related metadata indefinitely unless you request deletion.

Media

If you upload images or other media to our site (e.g., product reviews or user-generated content), you should avoid uploading files with embedded location data (EXIF GPS).

Uploaded media and metadata are stored on our secure servers and remain under your control until you request removal.

We do not use cookies and similar tracking technologies to:

Remember your login and shopping preferences
Analyze site usage and performance
Serve personalized ads and offers

You can manage or disable cookies via your browser settings. Disabling cookies may affect site functionality and user experience.

Embedded Content from Other Websites

Articles or pages on our site may include embedded content (e.g., videos, maps, social media posts). Embedded content behaves as if you visited the other website directly.

These external sites may collect data about you, use cookies, track interaction, and monitor your device’s IP address. We do not control their privacy practices—please review their privacy policies directly.

How Long We Retain Your Data

We retain your personal data for as long as necessary to:

Fulfil the purpose for which it was collected (e.g., process orders, respond to inquiries)
Comply with legal, tax, or accounting obligations (typically up to 7 years)
Resolve disputes and enforce our agreements

Once data is no longer needed, we securely delete or anonymous it.

What Rights You Have Over Your Data

Under POPIA, you have the right to:

Access the personal data we hold about you
Request correction or updating of inaccurate data
Request deletion or destruction of your data (where legally permissible)
Object to or restrict processing of your data
Request transfer of your data in a portable format
Withdraw consent at any time (without affecting processing based on prior consent)
Lodge a complaint with the Information Regulator of South Africa

To exercise these rights, please contact us (see below).

Where Your Data Is Sent

Your information may be shared with:

Payment gateways and fraud-prevention services (e.g., PayFast, Ozow)
Delivery and courier partners to fulfil orders
Third-party service providers under strict confidentiality (e.g., hosting providers, analytics platforms)
Regulatory bodies or law enforcement if required by law

We ensure all third parties adhere to POPIA standards. Where data is processed outside South Africa, we confirm adequate safeguards are in place.

If you have any questions, requests, or concerns about your personal data, please contact our Information Officer:

Email: francoismoolman@hi-buy.co.za

You also have the right to lodge a complaint with the South African Information Regulator at https://www.justice.gov.za/inforeg/.